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Where are Your Industrial Customers

1/11/2017

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You're contemplating a new product launch and you're digging into where you think you might be able to sell your product.  At some point, you are going to want to determine what size company your are targeting.  This post should provide you with some food for thought.
Machine Shop Pie Chart by Number of Employees
Company Size of Machine Shops by number of Employees
To understand the above Pie Chart you're going to need to spend just a few minutes looking.  That Pink area on the right with the bar graph depicts only those companies in the pie chart with greater than 100 employees.

That is in the entire US machine shop market.

As you can see, the bulk of the business is in small business.  Machine Shops with under 20 employees.  Granted, it's great to get the really big machine shops to convert to your products and implement it throughout their facilities, but the smaller companies are going to require much much more work to get to them.

If you decide that you want to target the smaller machines shops there's both good news and bad news:

The Good
Smaller Shops can make decisions quicker.
The owner is generally the decision maker and not far removed from the production floor.  
Payment is generally quicker.  Larger shops tend to be slower pay than small shops that value the importance of maintaining credit.

The Bad
You will have to make many more calls and learn to establish credibility and rapport.
You can't hide any minor errors or omissions.  Each of your products that are purchased are going to be needed and quality is going to be expected.
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